Terms and Conditions

Welcome to AImReply!

AImReply is owned and operated by Advance Solutions d.o.o.

These are the terms and conditions for: 

By using the platform and services, you agree to be bound by these terms and conditions and our privacy policy. In these terms and conditions, the words "platform" refers to the different versions of the platform (web version, mobile version and Google Chrome extension) and the website offered by AImReply as a whole, "we", "us", "our" and "AImReply" refers to AImReply and "you" and "user" refers to you, the AImReply user.

The following terms and conditions apply to your use of our platform and solutions. This includes the mobile and tablet versions, as well as any other versions of AImReply accessible via desktop, mobile, tablet, social media or other devices.



This agreement sets forth the legally binding terms for your use of AImReply's services and solutions. By registering and using the platform, you agree to be bound by this agreement. If you do not agree to the terms of this agreement, you must not use the platform and stop using the services immediately. We may modify this agreement from time to time, and such modification will be effective when posted on the website. You agree to be bound by any modifications to these terms and conditions when you use AImReply's services after such modification is posted; therefore, it is important that you review this agreement regularly.

Use of the platform is prohibited for children under the age of 13. For children under the age of 18 and over the age of 13, it is the responsibility of parents and legal guardians to determine whether use of the platform or any of the content and functionality available on the platform is appropriate for their child or minor in custody. 

If you are using the services on behalf of your employer or another entity, you represent and warrant that you have full legal authority to bind your organization to these terms. Accordingly, all references in these terms to “you” or “user” shall be deemed to include your organization, except where the context may otherwise require. If you do not have such authority, then you may not use the service on behalf of your organization and you must discontinue all use of the service immediately.

You represent and warrant that all registration information you submit is accurate and truthful; and that your use of the platform does not violate any applicable law or regulation. AImReply may, in its sole discretion, refuse to offer the services to any user and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the service and the platform is revoked in such jurisdictions.

By using the platform, you represent and warrant that you have full right, power and authority to enter into this agreement and to fully perform all of your obligations hereunder. You further represent and warrant that you have no legal incapacity or contractual restriction that would prevent you from entering into this agreement.


Users can register and open an account on the platform. When registering on the platform, the user must choose a password and may be asked for additional information such as email address. Users can also register and log in through their Apple, Google, and Facebook accounts. You are responsible for maintaining the confidentiality of your password and account information, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify AImReply of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you log out of your account at the end of each session. You may never use another user's account without AImReply's prior authorization. AImReply will not be liable for any loss or damage arising from your breach of this agreement.

Users may cancel their accounts at any time and for any reason by following the instructions on the platform or by sending us their request through our contact information. Such cancellation will only result in the deletion of the account and the deletion of all personal data transferred to AImReply.

AImReply reserves the right to terminate your account or your access immediately, with or without notice, and without liability to you, if AImReply believes that you have breached any of these terms, provided AImReply with false or misleading information, or interfered with another's use of the platform or the service.


By providing AImReply with your email address, you agree that we may use your email address to send you notifications about AImReply. We may also use your email address to send you notifications and other messages, such as changes to service features, news and special content. If you do not wish to receive these emails, you may opt-out of receiving them by submitting your removal request through the contact information or by using the "unsubscribe" option in the emails. Opting out may prevent you from receiving notifications and mailings about updates, news or special content.


When a user purchases a subscription, AImReply will send a confirmation email. This confirmation email will be produced automatically so that the user will have confirmation of the payment and the start of the subscription. If the user does not receive the email confirmation of the purchase and the start of the subscription, it is possible that it has been sent to your spam folder.

AImReply may change or discontinue the availability of subscriptions at any time at its sole discretion. If a subscription purchase is cancelled, the payment made for the subscription will be refunded for the applicable billing period. This does not affect your statutory rights.

Subscriptions include monthly automatic billing payments. You authorize AImReply to renew your subscription and to charge you periodically and progressively on each billing date. The subscription billing date is the date on which you purchase the subscription and make the first payment. On the corresponding billing date, you will automatically be charged the corresponding subscription fee. The subscription will remain active until you cancel it or we terminate it. You must cancel your subscription before it renews to avoid the next billing period. We will bill you for the subscription billing fee in the payment method you choose during registration and subscription purchase.

Subscriptions will automatically renew for an additional period unless cancelled prior to the next billing period. To cancel subscriptions, users must submit a cancellation request through our contact information and the subscription will be cancelled for the next billing period. If a subscription is cancelled, the user may continue to use the website payment features for the subscription until the next billing period, at which time the subscription and access to the website payment features will be cancelled.


Subscriptions will be paid by the following payment methods:

  • Credit/debit card (Visa, Master, Discover, Amex, Diners, etc.)

Subscription payments will be processed through our payment processor Transaction.cloud. The corresponding subscription payment will be charged to your credit or debit card upon completion of the payment and subscription registration process. The subscription will be activated upon completion of the payment and registration process and will be charged on each billing date of the plan automatically. Once the transaction has been processed, we will send an electronic receipt to the user's e-mail address. 

If you find any inconsistencies in your billing, please contact us via our contact details or you can make a complaint via the customer service of the relevant payment processor.

If your card is declined, you will receive an error message. No payment will be charged to your card and no order will be processed. There may be a pending transaction on your account until your card issuing bank withdraws the authorization. This usually takes 2 to 5 working days. Your card may be declined for a number of reasons, such as insufficient funds, AVS (Address Verification System) mismatch or you have entered an incorrect security code.

If your payment is declined, you will need to provide an alternative payment method or provide another card on which the payment can be charged and processed.

Your payment details will be treated and retained securely and for the sole purpose of processing the purchase of the subscriptions. AImReply reserves the right to engage any payment platform available on the market, which processes your data for the sole purpose of processing the purchase of the subscriptions.


By using the platform and the functionalities included in the platform, you accept personal responsibility for the results of the use of the platform. You agree that AImReply does not guarantee any results, benefits or failures as a result of your use of our platform. You acknowledge and agree that your ultimate success or failure to use the platform and the functionalities available on the platform will be the result of your own efforts, your particular situation and other circumstances beyond AImReply's control.


AImReply grants you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software that AImReply provides to you as part of the services. This license is for the sole purpose of allowing you to use and enjoy the benefits of the services and functionalities available on our platform, including the functions of composing and answering messages through AI and to use and enjoy the different versions of the platform available (web version, mobile version and Google Chrome extension) in the manner permitted by these terms and conditions. You may not copy, modify, distribute, sell or rent any part of our services or the included software, or reverse engineer or attempt to extract the source code of such software, unless such restrictions are prohibited by law or with our written permission.

You agree not to use the platform and services in a negligent, fraudulent or unlawful manner. You also agree not to engage in any conduct or action that may damage the image, interests or rights of the AImReply platform or third parties.

AImReply reserves the right to terminate the user's access immediately, with or without notice, and without liability to the User, if AImReply believes that the user has violated any of these terms or has interfered with the use of the platform or the service by others.


All AImReply materials, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software and other items, are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by AImReply or by third parties who have licensed or provided their material to the platform. You acknowledge and agree that all AImReply Materials are made available for your limited, non-commercial, personal use. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted or distributed in any way, or otherwise used for any purpose, by any person or entity, without the prior express permission of AImReply. You may not add to, delete, distort or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security feature, or to use AImReply or any portion of the material for any purpose other than its intended purpose is strictly prohibited.


AIMREPLY will respond to all inquiries, complaints and claims regarding alleged infringement for failure to comply with or violation of the provisions contained in the Digital Millennium Copyright Act (DMCA). AIMREPLY respects the intellectual property of others, and expects users to do the same.  If you believe, in good faith, that any material provided on or in connection with the website infringes your copyright or other intellectual property right, please send us your copyright infringement request pursuant to Section 512 of the Digital Millennium Copyright Act (DMCA), via our contact information, with the following information:

  • Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers or a statement of ownership of the work should be included.
  • A statement that specifically identifies the location of the infringing material, in sufficient detail so that AImReply can find it on the website.
  • Your name, address, telephone number and email address.
  • A statement by you that you have a good faith belief that use of the allegedly infringing material is not authorized by the copyright owner, or its agents, or the law.
  • A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
  • An electronic or physical signature of the copyright owner or the person authorized to act on the copyright owner's behalf.


Any personal information you provide in connection with your use of the platform and our services will be used in accordance with our privacy policy. See our privacy policy.


The information provided by our users through the use of our platform, including the information processed and contained in the emails sent through our services, will be treated as Confidential Information and will be used solely for the purpose of providing the functionalities within the platform and our services properly. AImReply will protect such Confidential Information from disclosure to third parties by employing the same degree of care used to protect its own confidentiality or proprietary information of similar importance. AImReply may disclose Confidential Information received pursuant to our services to our employees who have a need to know and have a legitimate interest, provided that the employees are obligated to protect such Confidential Information from unauthorized use and disclosure. Confidential Information will not be disclosed to third parties without the prior written consent of the user who owns the information.


The content and information available on the platform (including, but not limited to, data, information, text, music, sound, photos, graphics, video, maps, icons or other material), as well as the infrastructure used to provide such content and information, is owned by AImReply or licensed to AImReply by third parties. For all content other than your own, you agree not to modify, copy, distribute, transmit, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or resell any information, software or services obtained from or through the platform. In addition, the following activities are prohibited:

  • Use the platform for any commercial purpose, outside the scope of the commercial purposes explicitly permitted in this agreement and the related guidelines made available by AImReply.
  • Access, monitor, reproduce, distribute, transmit, broadcast, stream, display, sell, license, copy or otherwise exploit any content of the services, including, but not limited to, the use of any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with this agreement or without our express written permission.
  • Violate the restrictions of any robot exclusion headers on the website and platform or circumvent or circumvent other measures employed to prevent or limit access to the platform.
  • Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
  • Establish a deep link to any part of the website for any purpose without our express written permission.
  • Attempt to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any software program used by AImReply.
  • Circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict the use or copying of any content.


Due to the nature of the Internet, AImReply provides and maintains the platform on an "as is," "as available" basis and does not promise that use of the platform will be uninterrupted or error-free. We are not liable to you if we are unable to provide our Internet services for any reason beyond our control.

Our platform may occasionally contain links to other websites that are not under our control or maintained by us. These links are provided solely for your convenience and we are not responsible for the content of those websites.

Except as provided above, we cannot provide any other warranties, conditions or other terms, express or implied, statutory or otherwise, and all such terms are hereby excluded to the fullest extent permitted by law.

You shall be liable for any breach of these terms by you and, if you use the platform in breach of these terms, you shall be liable for and shall reimburse AImReply for any loss or damage caused as a result.

AImReply shall not be liable for any amount for breach of any obligation under this agreement if such breach is caused by the occurrence of any unforeseen event beyond its reasonable control, including, without limitation, Internet outages, communications outages, fire, flood, war or acts of God.

These conditions do not affect your statutory rights as a consumer, which are available to you.

Subject to the foregoing, and to the maximum extent permitted by law, AImReply excludes liability for any loss or damage of any kind whatsoever arising, including without limitation any direct, indirect or consequential loss, whether or not arising out of any problem which you notify AImReply of, and AImReply shall have no liability to pay any money by way of compensation, including without limitation any liability in relation to:

  • Any incorrect or inaccurate information on the platform.
  • Infringement by any person of any Intellectual Property Rights of any third party caused by your use of the Platform.
  • Any loss or damage resulting from your use of or inability to use th
  • e Platform or resulting from unauthorized access to or alteration of your transmissions or data in circumstances beyond our control.
  • Any loss of profits, wasted expenditure, corruption or destruction of data or any other loss that does not arise directly from something we have done wrong.
  • Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing or using content on the platform or by transmissions through e-mails or attachments received from AImReply.
  • All representations, warranties, conditions and other terms that would, but for this notice, be in effect.


AImReply will not accept any liability for failed, partial or garbled computer transmissions, for any breakdown, failure, connection or availability of computer, telephone, network, electronic or Internet hardware or software, for the acts or omissions of any user, for the accessibility or availability of the Internet or for traffic congestion or for any unauthorized human act, including any error or mistake.


Through your use of platform and services you may encounter links to third party sites or be able to interact with third party sites. These third parties may charge a fee for the use of certain content or services provided on or through their websites. Therefore, you should investigate as you deem necessary or appropriate before proceeding with any transaction with any third party to determine whether a fee will be incurred. Where AImReply provides details of fees or charges for such third-party content or services, such information is provided for convenience and information purposes only. Any interaction with third party sites and applications is at your own risk. You expressly acknowledge and agree that AImReply is in no way responsible for such third-party websites.


You agree to defend and indemnify AImReply from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including, but not limited to, reasonable legal and accounting fees, brought by third parties as a result of:

  • Your breach of this agreement or the documents referenced herein.
  • Your violation of any law or the rights of a third party.
  • Your use of AImReply platform and services.


We may change the platform and these terms at any time, at our sole discretion and without notice. You are responsible for keeping yourself informed of these terms. Your continued use of the platform constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified, all changes to these terms apply to all users. In addition, we may terminate our agreement with you under these terms at any time by notifying you in writing (including by email) or without notice.


This agreement, together with the privacy policy and any other legal notices posted by AImReply, shall constitute the entire agreement between you and AImReply and shall govern your use of the platform.


You agree that any dispute, claim or controversy arising out of or relating to these terms and conditions, or the breach, termination, enforcement, interpretation or validity thereof or the use of the platform, shall be resolved by binding arbitration between you and AImReply, provided that each party retains the right to bring an individual action in a court of competent jurisdiction.

In the event a dispute arises in connection with your use of the platform or breach of these terms and conditions, the parties agree to submit their dispute to arbitration resolution before a reputable arbitration organization as mutually agreed by the parties and in accordance with applicable commercial arbitration rules.

To the fullest extent permitted by law, you agree that you will not file, join or participate in any class action lawsuit in connection with any claim, dispute or controversy that may arise in connection with your use of the platform.

The courts of Slovenia shall have jurisdiction over any dispute, controversy or claim relating to AImReply and its business operations. Any such dispute or controversy shall be brought and resolved in the courts of Slovenia.


These conditions are governed by international law, specifically the laws of Slovenia and the European Union. Use of the AImReply platform is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions.

Our compliance with these terms is subject to existing laws and legal process, and nothing contained in these terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our platform or information provided to or collected by us in connection with such use.

If any section of these terms is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. Our failure to enforce or delay in enforcing any provision of these terms at any time does not waive our right to enforce the same or any other provision in the future.

Any rights not expressly granted herein are reserved.


If you have questions or concerns about these terms, please contact us through our contact page or by using the contact information below: